Privacy policy

Effective: May 5, 2025

At Leather Warehouse, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website https://leatherwarehouses.com, place an order, or contact us.

By using our site or services, you agree to the practices described below.

1. Information We Collect

We collect the personal information you provide, such as:

  • Your name, email, phone number, and shipping address
  • Order and payment details (processed securely through third-party providers)
  • Messages sent via our contact form or customer service

We also automatically collect technical data like your IP address, browser type, and the pages you visit to improve your experience and our website.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and confirmations
  • Improve our website and services
  • Send marketing offers (with your consent or as legally allowed)
  • Meet legal and business obligations

For EU/UK customers, we only use your information when we have a legal basis, such as fulfilling an order, your consent, or legitimate interest that doesn’t override your privacy rights.

3. Marketing Communications

If you share your details through an order, contact form, or newsletter signup, we may send you promotional emails or offers. You can unsubscribe anytime by clicking the link in our emails or contacting us at contact@leatherwarehouses.com.

4. Cookies & Tracking

We use cookies to enhance website functionality, remember your preferences, and provide personalized content and ads. You can control cookies via your browser settings.

We don’t track you across third-party websites. We currently don’t respond to "Do Not Track" signals but do honor Global Privacy Control (GPC) signals for California residents.

More on Shopify’s cookies: https://www.shopify.com/legal/cookies

5. How We Share Information

We only share your information when necessary, such as with:

  • Payment processors
  • Shipping partners
  • Marketing and analytics providers

We never sell your personal information.

6. Your Rights

You may have the right to:

  • Access the data we hold about you
  • Request updates or deletions
  • Limit or object to data use
  • Unsubscribe from marketing
  • File a complaint with your local authority

To request any of the above, email us at contact@leatherwarehouses.com. We may verify your identity for your protection.

7. Data Security & Retention

We use secure technology to safeguard your information. However, no system is 100% secure, so avoid sharing sensitive data via email.

We retain your data only as long as needed for business and legal purposes.

8. Children’s Privacy

Our website isn’t intended for children under 13 (or 16 in some areas). If we learn that a child has submitted personal information, we’ll delete it immediately.

9. International Users

If you’re outside India or the U.S., your information may be processed in these countries. For EU/UK users, we follow legal safeguards for data transfers.

10. Contact Us

Have questions or privacy requests? Contact us:

Email: contact@leatherwarehouses.com
Address:
Leather Warehouse
G-47 Lawrence Road, 2nd Floor
Landmark: B2 Party Hall, Keshav Puram Fire Station
Delhi, DL, 110035, India